Getting Smart with Contract Cleaners
Entrust a professional team of cleaning operatives to keep the inside and the outside of your buildings spick and span and you shouldn’t have to peer over their shoulders every single minute, checking the standard of their cleaning is up to scratch. This should be a formality, a given, they should be trusted to clean all areas with the minimum amount of supervision, and leave you satisfied with the results.
Suppose this wasn’t happening though? Say your contract cleaners aren’t quite pulling their weight or you have a sneaking suspicion they might not be quite as professional as you originally thought? This would be a failing, they’d be letting you down, and you’d be wasting part of your business budget.
Prevent this from happening by getting clued up about cleaners, don’t let them pull the wool over your eyes. Ask questions to ascertain the effectiveness of cleaners and take these steps to feel confident in the efficiency of their work.
What to check:
Quality control of cleaning
Start by conducting basic quality control over the cleaning. You’ll have specific areas that require cleansing and a certain amount of jobs that need completing every day. This should be established with the contract company from the beginning, you could call this your code of work if you like. Whoever is supervising the contract crew should ensure their team are briefed and trained to the standard required to fulfil the terms of the contract.
Competency of the cleaning crew
Verifying how competent the cleaning team are to fulfil their duties will be a useful exercise. You should do this before you agree to commit to a contract. Ask how the cleaners are trained and find out if they follow a client care programme, ideally they should have a set list of duties to perform as part of their daily tasks. Establish the competency of the cleaning team and this should give you peace of mind.
Cleaning equipment and products used
Another vital check you can make before you hire a contract cleaning company is the type of equipment they use and the materials they work with on a daily basis. Do they perform duties using the latest industry approved materials and operate equipment that is suitable for the task in hand? Verify this at the start of the contract so you know what to expect when the cleaners start work in your premises.
Care Monitoring System
Finally, consider using a care monitoring system which charts the progress of contract cleaners as they perform their duties throughout your building. Patrol management systems are easy to install and simple to use, they provide you with proof of presence through all areas of your establishment.
Get smart with contract cleaners and your premises should be spotless. Should you require proof of presence to help with the process we can assist at Guard Patrol Products, just contact us for further advice.