Remote Support Technician

If you have been directed here by a support technician to troubleshoot your Guard Tour System, please click on the icon below to access our remote support technician site.

You will need to obtain a 4 digit security code from your support technician in order to proceed.

The technician will then connect to your computer to analyze your Guard Patrol software installation. You will retain control for the duration of this session and can terminate the session at any time.


Please close any personal or confidential information on your screen before proceeding as the technician will be viewing your desktop. During the remote support session, the technician will be able to perform any actions as if they were physically sitting in front of your computer.

These services are available at £0.50 per minute.

remote support technician
For Remote Support or Remote Meeting Click Hereremote support technician


Neither Reader Options Ltd or any of its employees shall be liable for any damages caused by remote access into your computer while using this software, including but not limited to indirect, incidental, special or consequential damages, or damages for loss of profits, loss of savings, revenue, data, incurred by customers or any third party, even if already advised of the possibility of such damages. Reader Options Ltd makes no warranties of any kind with regards to the use of these services.

Guard Patrol Products

Give us a call today on 0800 817 4259 and one of our team will be happy to discuss your specific requirements and advise you on the most suitable options available to you.